Privacy Policy
Medfinelab (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal and medical information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable Indian laws.
1. Information We Collect
We may collect the following types of information:
- Personal details such as name, phone number, email address, and address
- Medical and diagnostic information required to provide laboratory services
- Payment and billing information
- Technical data including IP address, browser type, device information, and cookies
2. How We Use Your Information
- To provide diagnostic and pathology services
- To communicate test reports and service-related updates
- To process payments and manage orders
- To improve our website, services, and user experience
- To comply with legal and regulatory obligations under Indian law
3. Sharing of Information
We do not sell, rent, or trade your personal or medical data. Information may be shared only with:
- Authorized medical professionals and laboratory personnel
- Trusted service providers strictly for operational purposes
- Government authorities when required by law
4. Data Security
We implement reasonable technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure, and absolute security cannot be guaranteed.
5. Data Retention
Your information is retained only for as long as necessary to provide services or as required by applicable laws and regulations.
6. Your Rights
You have the right to:
- Access and review your personal information
- Request correction of inaccurate data
- Request deletion of data (subject to legal requirements)
- Opt out of promotional communications
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.
9. Contact Information
For any questions or concerns regarding this Privacy Policy, please contact us at:
Email: support@medfinelab.com
Address: India
